The following sets out the terms and conditions governing sales contracts concluded via this online shop between Fast Tech GmbH, Kehrsitenstrasse 19, 6362 Stansstad, and the respective purchaser.

§ 1 Scope, definitions

1. The following General Terms and Conditions, in the version valid at the time of the order, apply to the business relationship between the web shop seller (hereinafter referred to as ‘Seller’) and the buyer (hereinafter referred to as ‘customer’) are governed by the following General Terms and Conditions in the version valid at the time of the order. Deviating terms and conditions of the customer shall not be recognised unless the seller expressly agrees to their validity.
2. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity, Section 13 BGB. In contrast, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity, Section 14 BGB.

§ 2 Conclusion of contract

Where goods are referred to in the following, this also includes digital products (digital content or digital services) and goods with digital elements, if offered.

1. The presentation of goods in the online shop does not constitute a legally binding offer, but only an invitation to the customer to submit an offer. The customer can select goods from the seller's range and collect them in a so-called shopping basket by clicking on the button relating to the shopping basket. By clicking on the button required to conclude the purchase contract, the customer submits a binding request to purchase the goods in the shopping basket. Before submitting the order, the customer can change and view the data at any time. At any time before placing a binding order, the customer can access the page on which their data has been entered by clicking the ‘Back button’ in the browser. Input errors can be corrected here. The order process can be cancelled by closing the internet browser. However, the application can only be submitted and transmitted if the customer accepts these terms and conditions and has thereby included them in their application.
2. Confirmation of receipt of the customer's order is sent together with acceptance of the order immediately after submission by means of an automated email. The purchase contract is concluded with this email confirmation.
   If the customer has chosen a payment method with immediate payment (such as PayPal / PayPal Plus / PayPal Express, Amazon Payments, Sofortüberweisung), the contract is concluded at the time of confirmation of the payment instruction by the customer. If the customer has chosen the payment method prepayment, the contract is concluded when the customer receives a payment request with the relevant bank details before the seller's declaration of acceptance. We accept your offer with this payment request.
3. The contract text and any warranty conditions will be sent to the customer on a durable medium (e-mail or paper printout) with the e-mail (confirmation of receipt and acceptance of the order) or in a separate e-mail, but no later than upon delivery of the goods. The contract text will be stored in compliance with data protection regulations. The seller's current terms and conditions can also be viewed by the customer at any time at https://bbqmaster.shop/page/agb. Previous orders can be viewed in the customer area under My Account -> Orders.

§ 3 Manufacture of goods according to customer specifications

We do not manufacture goods according to customer specifications.

§ 4 Start of delivery period, delivery, provision of digital content

1. The delivery period begins on the day after the payment order is issued to the transferring credit institution in the case of payment in advance, or on the day after the conclusion of the contract in the case of other payment methods, and ends at the end of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.
2. If delivery to the customer was not possible and the transport company returns the ordered goods to the seller, the customer shall bear the costs of the unsuccessful shipment. This shall not apply if the customer is responsible for the circumstance that made delivery impossible or if they were temporarily prevented from accepting the service offered, unless the seller had given them reasonable advance notice.
3. The customer is responsible for entering the correct address details. If a parcel is returned as undeliverable, the customer will be charged an additional EUR 14 for the return shipping costs and redelivery. If the buyer declines redelivery, Fast Tech GmbH may charge EUR 20 for the effort and shipping costs incurred for delivery and return.

§ 5 Retention of title

The delivered goods remain the property of the seller until full payment has been made.

§ 6 Prices and shipping costs

1. The prices stated on the seller's website include the applicable statutory value added tax.
   If the offers in the web shop are aimed exclusively at other businesses, the prices are exclusive of the applicable statutory value added tax.
2. Any shipping and delivery costs incurred will be shown during the ordering process and, unless otherwise stated, are to be borne by the customer. The following applies to consumers:
3. 3a. The goods are shipped by a transport company commissioned by the seller. The seller bears the shipping risk if the customer is a consumer.
   The following applies to businesses:
   3b. The goods are shipped by a transport company commissioned by the seller. The risk of accidental loss or accidental deterioration of the purchased item shall pass to the buyer as soon as the seller has handed over the item to the carrier, freight forwarder or the person or institution otherwise designated to carry out the shipment.

§ 7 Payment methods

1. During the ordering process, the customer will be shown the available payment options. These may include payment options such as prepayment, credit card or the use of payment service providers such as PayPal, Klarna or Amazon Pay. The customer will receive further information during the ordering process. The seller may determine the available payment options at its own discretion.
2. Payment of the purchase price is due immediately after conclusion of the contract, unless a later due date has been agreed between the parties. If the due date for payment is determined according to the calendar, the customer is already in default by missing the deadline.
   The following applies to consumers:
   2a. Point 2 only applies if the customer has been specifically informed of this legal consequence in the invoice or payment schedule. In the event of default, the customer must pay the seller default interest at a rate of 5 percentage points above the respective base interest rate.
   The following applies to entrepreneurs:
   2b. In the event of default, the customer shall pay the seller default interest at a rate of 9 percentage points above the base interest rate.
3. The customer's obligation to pay default interest does not preclude the seller from asserting further claims for damages caused by default.
4. Vouchers can only be redeemed in the seller's online shop.. There will be no cash payment or interest. Only one voucher can be redeemed per order. The voucher cannot be used to purchase additional vouchers. If the value of the gift voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to settle the difference.If there is a remaining balance after redeeming the voucher, this will be automatically credited to the customer's account, if one exists, and can be redeemed on the next purchase. If there is a remaining balance after the voucher has been redeemed, this will be automatically credited to the customer's account, if one exists, and can be redeemed on the next purchase. If the customer has not created a customer account, the remaining amount will remain on the voucher and can be redeemed on the next purchase. The voucher and any remaining credit are redeemable until the end of the third year after the date of issue. If the voucher or remaining credit is not redeemed by then, the credit will expire. The voucher code must be entered in the fields provided before completing the order. Subsequent offsetting against the voucher is not possible. The voucher is not personalised and is therefore transferable, so that the seller can make payment to the respective voucher holder with discharging effect. This does not apply if the holder redeeming the voucher was not authorised to do so and the seller knew this or was grossly negligent in not knowing this. In the event of cancellation by the customer, the redeemed value will be credited back to the voucher or, if created, to the customer account. The voucher will be made available to the customer as contractually agreed, e.g. by means of downloads.

§ 8 Warranty for material defects, guarantee

1. All goods sold by the seller are subject to statutory warranty rights. The seller is liable for material defects in accordance with the applicable statutory provisions, in particular § 434 ff. BGB (German Civil Code).
2. For entrepreneurs, the warranty obligation for newly manufactured goods delivered by the seller is 12 months from the transfer of risk. The limitation periods for the seller's recourse pursuant to Section 445a BGB remain unaffected.for seller recourse pursuant to Section 445a BGB remain unaffected.
3. An additional warranty for goods delivered by the seller only exists if this was expressly stated in the order confirmation for the respective item. The scope of any warranty can be found in the respective warranty provisions.
4. 4a) The following applies to the sale of used goods to consumers: If a defect occurs after one year has elapsed since delivery of the goods, the assertion of claims for defects is excluded.. If a defect occurs within one year of delivery of the item, claims for defects may be asserted within the statutory limitation period of two years from delivery of the item.
   4b) The reduction of the limitation period shall not apply in the event that the purchased item is one in which the seller has fraudulently concealed the defect or which has been used for a building in accordance with its normal use and has caused its defectiveness. The same applies in the case of claims for damages and reimbursement of expenses.
   4c) There are no warranty rights when selling used items to businesses.

§ 9 Liability

1. Claims for damages by the customer are excluded. This does not apply to claims for damages by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations) as well as liability forother damages based on an intentional or grossly negligent breach of duty by the seller, its legal representatives or vicarious agents. Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract.
2. In the event of a breach of essential contractual obligations, the seller shall only be liable for foreseeable damage typical for this type of contract if this was caused by simple negligence, unless the customer's claims for damages arise from injury to life, limb or health.
3. The limitations in paragraphs 1 and 2 shall also apply in favour of the Seller's legal representatives and vicarious agents if claims are asserted directly against them.
4. The provisions of the Product Liability Act remain unaffected.

§ 10 Liability Right of withdrawal

If the customer is a consumer, they are entitled to a statutory right of withdrawal. Further information on the right of withdrawal can be found in the withdrawal policy.

§ 11 Information on data processing

Data protection is particularly important to us. You can therefore find our detailed data protection declaration separately on our homepage.

§ 12 Code of conduct

The seller has submitted to the test criteria of Geprüfter Webshop, which can be viewed on the Internet at https://www.gepruefter-webshop.de/verhaltenscodex.

§ 13 Force majeure

1. „Force majeure„ means the occurrence of an event that prevents a party from fulfilling one or more of its contractual obligations under the contract, if and to the extent that the party affected by the obstacle proves that it is an external event that has no operational connection with the contract and cannot be averted even by exercising reasonable care.reasonable care could have prevented it, and which does not fall within the sphere of risk of the affected party alone.
2. Until proven otherwise, the following (non-exhaustive) events shall be presumed to constitute cases of ‘force majeure’:
   - War, extensive military mobilisation, hostilities, attack, acts of foreign enemies, civil war, riots, insurrection, acts of terrorism, sabotage or piracy;
   - Currency and trade restrictions, embargoes, sanctions;
   - Pandemic, epidemic or infectious diseases, taking into account the risk level of at least ‘moderate’ as determined by the Robert Koch Institute or the assessment of the World Health Organisation (WHO);
   - Natural disasters or extreme natural events;
   - Explosions, fires, destruction of equipment, prolonged failure of means of transport, telecommunications, information systems or energy;
   - General industrial unrest such as boycotts, strikes and lockouts, occupation of factories and buildings.
3. In cases of force majeure, the affected party shall be released from its obligation to deliver or accept goods or provide services for the duration and to the extent of the impact, provided that this is communicated without delay.If the notification is not made immediately, the exemption shall take effect from the time the notification reaches the other party. The exemption from the obligation to deliver or accept shall apply as long as the asserted obstacle prevents the affected party from fulfilling the contract. Buyers are obliged to inform the seller immediately, but no later than after 14 days, if an order remains unanswered and/or unprocessed, but the buyer wishes to maintain the order. This information must be provided in writing by e-mail or letter, and in any case in a manner that ensures that the seller receives the information letter.
4. Unless otherwise agreed, the contract may be terminated by either party if the duration of the impediment exceeds 120 days. In the event of termination, the services rendered up to that point must be reimbursed.
5. The affected party shall take all appropriate and reasonable measures to remedy the force majeure situation and to mitigate the negative consequences of the force majeure that have occurred or are likely to occur for the other party.
6. If the subject matter of the contract is a service to be provided by the affected party, the latter shall be entitled to reschedule the provision of the service. If no alternative date can be offered or accepted within 120 days of the start of the event, the contract may be terminated by either party and any services already received must be returned.
7. If the subject matter of the contract is an event, the organiser is entitled to reschedule the date and venue of the event. If the participant is unable to accept the new offer, for whatever reason, they are entitled to an alternative date. If no alternative date can be offered or accepted within 120 days of the start of the event, the contract may be terminated by either party and any services already received must be returned.

§ 14 Final provisions

1. Contracts between the seller and the customer are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. In the case of orders placed by consumers from abroad, mandatory provisions or the protection granted by case law in the respective country of residence shall remain in force and shall apply accordingly.
2. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the provider's registered office.
3. The contract language is German. Les conditions générales ont été traduites de l'allemand vers le français. En cas de questions d'interprétation, la version allemande fait foi.

​§ 15 Place of jurisdiction

The place of jurisdiction for all legal disputes arising from the contractual relationship, its creation and its validity is the registered office of the company in Stansstad, Switzerland.

These General Terms and Conditions were created by the contract lawyers of TISKO Consulting GmbH ( https://www.Gepruefter-Webshop.de ) and are subject to copyright protection. Any use other than that specified in the contractual agreement or the copying and unauthorised use of the texts is not permitted and constitutes a copyright infringement that will be prosecuted.

Further information and notes

Battery Act

In connection with the sale of batteries or the delivery of devices containing batteries, the seller is obliged to inform you of the following: As an end user, you are legally obliged to return used batteries. After use, you can return batteries to the seller or to designated collection points (e.g. in municipal collection points or in shops) free of charge. You can also return the batteries with sufficient postage to the seller.collection points (e.g. municipal collection points or retailers) free of charge. You can also return the batteries to the seller by post, provided you have sufficient postage.
Returns of batteries/rechargeable batteries should be sent to:

Fast Tech GmbH
Sternmatt 9
6010, Kriens

The symbols shown on the batteries have the following meanings:

• Pb = Battery contains more than 0.004% lead by weight
• Cd = Battery contains more than 0.002% cadmium by weight
• Hg = Battery contains more than 0.0005% mercury by weight

The symbol of the crossed-out wheelie bin means that the battery must not be disposed of with household waste.

Information on the Waste Electrical and Electronic Equipment Directive

Act on the placing on the market, return and environmentally sound disposal of electrical and electronic equipment (Electrical and Electronic Equipment Act – ElektroG)

Note on the Electrical and Electronic Equipment Act (ElektroG):
Please dispose of old equipment at a municipal collection point or return it to your local retailer free of charge, as required by law.
Disposal in household waste is expressly prohibited under the Waste Equipment Directive!
In addition, you can return three household appliances (no external dimension greater than 25 cm) to us free of charge after use by sending them by post, with sufficient postage, to the address given in the imprint.
Old appliances that contain harmful substances are marked with a crossed-out wheelie bin symbol. You will also find this information in the accompanying documents for the shipment or in the manufacturer's operating instructions.

Payment options

The following payment options are generally available for paying for your order:

Klarna instant transfer
The Klarna instant transfer payment option is a direct transfer method. Please select the payment option ‘Klarna Sofort Bezahlen’ at the checkout and then select ‘Sofortüberweisung’. You will enter your online banking details on the secure payment page of Sofort GmbH. First select your country and then choose the bank that will make the transfer. Simply enter the BIC, BLZ or name of your bank.

Payment by invoice (Klarna)
When purchasing on account, you receive the goods first and pay later. To process this payment option, we work with Klarna, a partner specialising in purchase on account. With Klarna invoice, you never have to provide your account details and you only pay once you have received the goods. This allows you to shop securely, quickly and conveniently. Simply select payment by invoice during our ordering process.

Payment by instalments (Klarna)
With Klarna instalment purchase, you receive the goods first and finance the purchase via Klarna in fixed or flexible instalments over a period of up to 24 months. To do this, select Klarna instalment purchase directly at the checkout and choose the desired instalment payment as your payment option, if listed. You will then receive a monthly statement and can decide for yourself how much you want to pay, but at least the amount stated on the monthly statement. The outstanding amount can be repaid in full at any time.
When you use Klarna instalment purchase for the first time, an account will be created for you, which will also be used to settle subsequent instalment purchases.
Please ensure that you always use the same email address when using Klarna instalment purchase, as otherwise several instalment purchases may be completed.

Note on the name Kustom (formerly Klarna Checkout)
If you encounter the name Kustom in the checkout area, this is the successor to the previous Klarna Checkout solution. The underlying payment methods (Klarna Sofort, Klarna Invoice, Klarna Instalments) remain unchanged and are still offered by Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden.