Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us, Fast Tech GmbH, Sternmatt 9, 6010 Kriens, Switzerland, Telephone: +41 41 210 27 85, Email: info@bbqmaster.ch, by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.
You may use the attached model withdrawal form for this purpose, although this is not mandatory.

You may also complete and submit the model withdrawal form or any other clear declaration electronically on our website (https://www.bbqmaster.shop/page/online_widerruf). If you make use of this option, we will promptly send you confirmation of receipt of such withdrawal (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence that you have returned the goods, whichever is earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

Goods That Can Be Returned by Parcel

You shall bear the direct costs of returning the goods and, where applicable, any additional charges incurred when returning goods from a non-EU country (e.g. customs duties and taxes).

Goods That Cannot Be Returned by Parcel

You shall bear the direct costs of returning goods that cannot be returned by parcel (e.g. freight shipments) and, where applicable, any additional charges incurred when returning goods from a non-EU country (e.g. customs duties and taxes). The cost of returning such goods is EUR 120.

You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods beyond what is necessary to establish their nature, characteristics and functioning.

Model Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it to us.

To:
Fast Tech GmbH
Kehrsitenstrasse 19
CH-6362 Stansstad
Switzerland

Email: info@bbqmaster.ch

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the sale of the following goods (*)/for the provision of the following service (*):

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

* Delete as appropriate.


This withdrawal policy has been created by www.gepruefter-webshop.de and is regularly reviewed for legal compliance. In the event of a legal warning or claim, Geprüfter Webshop assumes full liability for the legal texts it has created.

Note: This withdrawal policy has been translated from the German version. In the event of any questions of interpretation, the German version shall prevail.